Terms of Service

By accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, you may not use the Service.

You must be at least 16 years old and able to enter a binding contract to use the Service. You agree to provide accurate information when registering and to keep it current. You can create an account with an email sign-in code, with a password, or by using Sign in with Google.

• You are responsible for maintaining the confidentiality of your account credentials and sign-in codes.
• You are responsible for all activity that occurs under your account.
• Signing in with a password from a browser we have not seen before also requires an emailed one-time code.
• Notify us promptly at hello@costlogic.co if you suspect unauthorized use of your account.

Accounts belong to a company workspace. The workspace owner controls the subscription, and members are invited into it with a role that determines what they can see and change. Content created in a workspace, including projects, takeoffs, estimates, invoices, and customer records, belongs to the workspace rather than to the individual who created it.

• The owner and any administrators can invite members, change roles, remove members, and manage billing.
• Removing a member ends their access to the workspace; the content they created stays with the workspace.
• Your plan includes a number of seats. Adding members beyond that number changes what you are billed, as described in the app at the time you add them.
• Ownership of a workspace can be transferred to another member. Once transferred, the new owner controls the subscription and the content.
• Each person must use their own account. Sharing one login between people is not permitted.

Some features of the Service require a paid subscription. When you subscribe, you authorize us to charge the applicable fees on a recurring basis until you cancel. Plans, features, and pricing may change, and we will provide reasonable notice before a change affects your account.

Payments are processed by Stripe. You enter your card and payment details directly on Stripe's hosted checkout and billing portal, and that information is handled by Stripe under its own terms. We do not receive or store your full card number.

• Subscriptions renew automatically for the same period unless you cancel before the renewal date.
• You can view your plan, update payment details, and cancel at any time through the billing portal in your account.
• Fees are stated exclusive of taxes, and you are responsible for any applicable taxes.
• Except where required by law, payments are non-refundable, and canceling stops future charges rather than refunding the current period.
• If a payment fails, we may retry it and notify you. Continued non-payment may make the workspace view-only or lead to suspension, as described in section 12.
• A free trial, if offered, does not require a payment method to start. If you add a payment method during the trial, it converts to a paid subscription at the end of the trial period unless you cancel first; otherwise the trial simply ends and the workspace becomes view-only.

AI credits and usage limits

AI features consume credits included with your plan, and additional credits can be purchased. Credits pay for work performed by third-party AI providers on your behalf, so:

• A credit is consumed when a request is sent for processing, whether or not the result is useful to you. A run that returns no rooms, or a suggestion you reject, has still been performed and paid for upstream.
• A run that fails before reaching the provider is not charged, and one that fails after reaching it may be refunded up to a daily limit at our discretion.
• Credits are non-refundable, have no cash value, and are tied to your workspace. Unused credits expire as described in the app for your plan.
• Plans include storage and project limits. Exceeding them may prevent new uploads or make some content view-only until you free space or upgrade.
• We may apply reasonable rate limits to protect the Service, and may contact you about usage that is far outside normal patterns.

You agree to use the Service lawfully and responsibly. You will not:

• Violate applicable law or the rights of others.
• Upload content you do not have the right to share, including plans, drawings, or specifications belonging to someone else without permission.
• Access accounts, data, or systems you are not authorized to access.
• Interfere with or disrupt the Service, including by introducing malware, scraping at scale, or bypassing usage limits, rate limits, quotas, or bot protection.
• Reverse-engineer or extract source code except as permitted by law.
• Use the Service to build or train a competing product, or to benchmark it for a competitor without our written consent.
• Resell or commercially exploit the Service without our written consent.

Email you send through the Service

When you send an estimate, invoice, or document link, the message is delivered by our email provider from our infrastructure. Our sending reputation is shared across all customers, so you agree to send only to recipients who have a genuine business relationship with you, to honor opt-out and unsubscribe requests, and to comply with anti-spam laws including CAN-SPAM and, where applicable, CASL and GDPR. We may suspend sending for an account that generates significant spam complaints or bounces.

You retain ownership of the plans, blueprints, files, measurements, estimates, invoices, customer records, and other content you upload or create ("Your Content"). You grant CostLogic a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, and display Your Content solely to operate and provide the Service to you, including through the service providers listed in our Privacy Policy. This license ends when you delete the content or your account, except for copies retained as described in the Privacy Policy.

We do not use Your Content to train AI models of our own, and we do not use it for advertising or sell it.

You are responsible for Your Content, for having the rights needed to use it within the Service, and for any personal information about your own customers that you put into it. Section 5 of the Privacy Policy explains how that information is handled.

CostLogic offers optional AI-assisted features that help you work faster. They are usage-gated, which means they are subject to plan and usage limits. They are turned on only when you choose to use them, and each one sends only the content needed to deliver that specific feature to a third-party AI provider.

What each AI feature sends

• Auto Room, our room and area detection feature, is powered by Tectly. When you run Auto Room, an image of the drawing or plan page you selected is sent to Tectly so it can detect rooms and areas.
• AI page naming and AI scale detection are powered by Fireworks AI. When you use them, the text from your plan pages is sent to Fireworks AI to suggest page names or read the drawing scale.
• Onyx, our AI assistant, is powered by Fireworks AI. When you send Onyx a message, the chat messages you write plus the project, takeoff, estimate, and invoice data relevant to your request are sent to Fireworks AI to generate a response.

These providers process the content you submit under their own terms and privacy practices, and we share only what is needed to provide the feature you requested. We do not control how a third-party provider operates its own systems.

AI output can be incomplete or inaccurate. It is a starting point, not professional advice, and it does not replace your own measurement, pricing, or code-compliance judgment. You are responsible for reviewing and verifying any AI-generated result before relying on it. If you prefer not to send content to these providers, simply do not use the AI features.

To operate the Service we rely on third-party providers for hosting, storage, authentication, payments, email, AI processing, analytics, and abuse prevention. They are named, with what each one does, in section 8 of our Privacy Policy, which we keep current as our infrastructure changes. We share information with them only as needed to provide the Service, and we do not sell your personal information.

Your use of a third-party service is subject to that provider's own terms, and CostLogic is not responsible for third-party services. See our Privacy Policy for detail on how information is handled and how we notify you when a provider changes.

The Service, including its software, design, and branding, is owned by CostLogic and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. These Terms do not transfer any ownership in the Service to you.

If you send us feedback, suggestions, or feature requests, we may use them to improve the Service without obligation or compensation to you. Feedback is not confidential and does not include any license to Your Content.

Copyright complaints

We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act. If you believe content on the Service infringes your copyright, send a notice to hello@costlogic.co that identifies the work, identifies the material and where it is located, includes your contact information, states that you believe in good faith the use is not authorized, and states under penalty of perjury that the information is accurate and that you are authorized to act for the owner. We may remove the material and terminate accounts of repeat infringers.

We work to keep the Service available, but we do not guarantee uninterrupted access and we do not offer a service level agreement unless we have separately agreed one with you in writing. We may modify, suspend, or discontinue features at any time, and will use reasonable efforts to notify users of changes that materially affect how they use the Service.

Some capabilities may be offered as beta, preview, or early-access features. Those are provided as-is for evaluation, may change or be withdrawn at any time, may be less reliable than generally available features, and are excluded from any commitment or warranty in these Terms.

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, CostLogic disclaims all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty arising from course of dealing or usage of trade.

CostLogic helps you create takeoffs, estimates, and invoices, but professional judgment is required. Measurements depend on the scale you set and the accuracy of the drawings you upload, and AI-assisted results can be wrong. You are responsible for verifying measurements, quantities, prices, tax treatment, AI-generated output, and any other result before relying on it for bidding, ordering, contracting, or construction. CostLogic does not provide engineering, architectural, legal, accounting, or tax advice.

To the maximum extent permitted by law, CostLogic will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, or for any bid, quote, or contract priced using the Service, arising from or related to your use of the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or relating to these Terms or the Service will not exceed the greater of one hundred U.S. dollars ($100) or the amount you paid CostLogic in the twelve months before the event giving rise to the claim. These limits apply regardless of the theory of liability and are an essential part of the agreement between us. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

You agree to indemnify and hold harmless CostLogic and its officers, employees, and agents from any claims, damages, and expenses, including reasonable legal fees, arising from Your Content, your use of the Service, emails you send through the Service, or your violation of these Terms or of applicable law. We will notify you of any such claim and may participate in its defense with counsel of our choosing.

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these Terms, if payment fails, or where necessary to protect the security or integrity of the Service or of other users. Where practicable we will give notice and an opportunity to fix the problem first, except where a delay would create a security or legal risk.

A workspace whose subscription lapses may become view-only rather than being deleted, so you can still read and export what you created. Export Your Content before you close an account: after termination we delete workspace content on the schedule in section 9 of the Privacy Policy, and it may not be recoverable afterwards.

Provisions that by their nature should survive termination, including ownership, feedback, disclaimers, limitation of liability, indemnification, and governing law, will survive.

The Service is provided from the United States and is subject to US export control and sanctions laws. You represent that you are not located in, and are not a national or resident of, a country or region subject to comprehensive US sanctions, that you are not on any US government restricted-party list, and that you will not use the Service in violation of those laws.

• Force majeure: neither party is liable for a delay or failure caused by events beyond its reasonable control, such as natural disasters, war, labor disputes, internet or utility failures, or the failure of an upstream provider.
• Assignment: you may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Entire agreement: these Terms and the Privacy Policy are the entire agreement between us about the Service and supersede any earlier agreement or understanding about it.
• Severability: if any provision is found unenforceable, the rest stays in effect and that provision is enforced to the maximum extent permitted.
• No waiver: our failure to enforce a provision is not a waiver of our right to enforce it later.
• Independent parties: nothing here creates a partnership, joint venture, agency, or employment relationship between us.
• Notices: we may give notice by email to the address on your account or by an in-app message. Send notices to us at hello@costlogic.co.

These Terms are governed by the laws of the State of Texas, USA, without regard to its conflict-of-laws rules and excluding the UN Convention on Contracts for the International Sale of Goods. Any dispute will be resolved in the state or federal courts located in Texas, and you consent to the personal jurisdiction of those courts. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

Before filing a claim, we ask that you contact us at hello@costlogic.co so we can try to resolve it directly. Most disputes can be settled that way, and we ask both sides to try for at least 30 days before starting a formal proceeding.

Binding arbitration. If we cannot resolve a dispute informally, you and CostLogic agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, rather than in court. The arbitration will take place in Texas or, at your election, by videoconference or on written submissions. The arbitrator, and not any court, decides all issues relating to the scope and enforceability of this arbitration agreement. Judgment on the award may be entered in any court with jurisdiction.

Individual basis only. You and CostLogic each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of class proceeding. If this paragraph is found unenforceable as to a particular claim, that claim - and only that claim - will proceed in the courts identified above.

Exceptions, and how to opt out. This arbitration agreement does not apply to claims that qualify for small-claims court, or to either party seeking injunctive relief to protect its intellectual property or confidential information. You may also opt out of arbitration entirely by emailing hello@costlogic.co with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms; opting out costs you nothing and does not affect your account or any other part of these Terms. Nothing here limits any non-waivable right you have under the law of your own jurisdiction.

We may update these Terms from time to time. When we do, we will revise the effective date at the top of this page, and we will communicate material changes in-app or by email where practicable, normally before they take effect. Continued use of the Service after changes take effect means you accept the updated Terms. If you do not accept them, stop using the Service and cancel your subscription.

Questions about these Terms? We are happy to help.